No, we do not charge any extra fees or fuel surcharges. The listed price is the price you pay on the spot. All prices on the website are tax Inclusive.
We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we require that you show ID matching your reservation name and surname and also the Booking/Order Number # that is immediately sent to you via email after your reservation is complete.
Please contact us to get a personalized quote on your desired trip.
We collect and hold a security deposit for online bookings made through the site. The day of the tour/activity you will complete the payment on the spot (always present the reservation number or the email with the order details). Booking with a deposit has 6 months validity time from the date of purchase. Booking with deposit is non-refundable.
Wear whatever is sporty and comfortable. It is recommended to have a sturdy pair of broken-in trail shoes, boots, or sneakers. It is preferable to dress in layers and wear clothing that will wick away perspiration and keep you dry and comfortable.
Every single tour has his own Wear and Outfit suggestions and you can find it in the tours pages.
Not much, remember our trips are all-inclusive. We do suggest you bring appropriate clothing to fit the season and a day pack to carry extra snacks and water. Some activities require a change of clothes but it is specified on the tour page.
Please call 72 hours ahead of your scheduled tour for a full refund (credit card transition costs excluded -2.5%). There are no refunds for cancellations within 24 hours of your tour, or if you decide not to show up.
Please remember that Alpsndown.com offers 6 months validity to all reservations. You can plan another date or even change your mind to a new sport/tour.
Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.
We do hike in the rain, snow, wind and any other weather conditions that nature decides to throw at us (rafting and kayaking too!). After all, we’re going on adventures! If the weather is unsafe for any reason, the trip will be changed or postponed. You will be notified the week of your trip if there are changes due to weather.